Language

FOLLOWS:

Care Service & Support

Home » Support » Care Service & Support

Care Service & Support Warranty Registration Driver &software& User's manual Support Technical Support Videos

After-Sales Service Guarantee
Thanks for purchasing our filter bags!
For your security in use,sffiltech company made this statement.
 
1. one or five Year Warranty
After customer fill our file working condition investigation and make sure all the data will be same as the real bag house working condition, then we will make guarantee the filter bags and filter cages and others parts for certain years’guarantee, The problems, caused by sffiltech itself, and there is no damage from a third party, must be guaranteed;
If the filter bags are not packed well and damage during the shippment, no worry warranty.
If the spare parts, due to packing and transporting problems, cannot work properly, are secured;
We will offer clearly direction for how to choose the right filter bag size and make sure it can work well in your bag house,
Within the warranty period, whether to buy or replace, we bear the freight. After the warranty period, we will not bear the freight.

2. Free replacement of new filter bag
Our filter bag’ quality is 100% guaranteed, and if as our reason for not choosing right filter bag, then we will take responsibility to replace all filter bags free of charge within one year warranty.
 
3. Free online consultation
The technicians will keep online. No matter what kind of technical questions that you may have, you would get a satisfactory answer from our professional technicians easily.
 
4. Free onsite guidance on installation
If you are able to help us get the visa and also would like to bear the costs involved like flight tickets, food, accommodation, etc, we can send our most excellent technicians to your office, and they will give you a full guidance on installation until you know how to operate the filter bags.
 
All Rights Reserved

Menu